Integrations

Where DM Handled connects

Three messaging channels today, all through Meta's own official APIs, plus a widget for your own site and a growing set of ways to reach it from outside the console.

Messaging channels

Connected through Meta, never around it

Instagram

DMs, story replies and comment-started conversations, via the official Instagram Messaging API.

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Facebook Messenger

Page messages and Click-to-Messenger conversations, via the official Meta Graph API.

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WhatsApp Business Platform

Your own WhatsApp Business number, connected through Meta's official platform.

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No integration here ever uses a logged-in browser session or asks for a platform password — see the full guardrails.

Your own site

The widget

Website widget

The same agent, the same knowledge and the same voice, answering visitors directly on your own website.

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Run it from outside the console

For teams that live in other tools

MCP server

Query your inbox and knowledge base from Claude or any AI agent that speaks the Model Context Protocol. Read-only today; write actions are next.

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Outbound webhooks

A signed event stream — new conversations, hand-offs and more — delivered to an endpoint you set, with a delivery log in the console. Works with Zapier, Make, n8n or anything else that can receive a webhook.

Want to know if your stack fits?

Ask us directly and we'll help you work out how it fits.