Product
DM Handled reads every inbound message on Instagram, Facebook and WhatsApp, answers it in your voice inside Meta's own rules, and hands the conversation to you the moment a person is genuinely needed.
See it work
Sign up free, connect your accounts, and watch it reply to your own recent DMs — in your voice — before a single message ever goes out. This shows the shape of a reply: it asks a real follow-up, remembers what was just said, and moves the conversation toward something useful instead of closing it down.
Where it answers
Instagram, Facebook and WhatsApp all work the same way underneath — reply inside Meta's 24-hour window, never start a conversation, hand over when a person is needed. The website widget puts the same agent, same knowledge and same voice on your own site.
DMs, story replies and comment-started conversations, answered inside the 24-hour window.
Messenger conversations on your Page, including the ones that start from a comment or a Click-to-Messenger ad.
The same rules, plus Meta's own per-message pricing — billed to you directly, never marked up.
The same agent, trained on the same knowledge, answering questions directly on your own site.
What it learns from
Two things shape every reply: how you sound, and what you actually know. Both come from you, both are visible in the console, and both can be changed at any time.
It learns your tone from real examples of how you write, so replies sound like you rather than like software.
It reads your website, then you fill the gaps — exact prices, exceptions, policies. It never answers from anything else.
What keeps it safe
Inbound only, official Meta APIs, no logged-in browser session, the EU AI Act disclosure that cannot be switched off.
Runs a safe dry test of the agent over your own recent conversations, so you can read what it would have said before it answers anyone for real.
Read your inbox, reply, and take over a conversation from Claude or any AI agent — the whole portal, open to your own AI.
Sign up free and read exactly what it would say before it answers anyone.
Free to set up.