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Three steps, about ten minutes. You're not building a flowchart — you're telling DM Handled about your business once, then reading what it said.
It starts by reading your website. Then it asks the handful of questions a website never answers on its own — what you actually charge, what you won't do, the things people ask you over and over. This is what becomes the knowledge base, and it's also where you give it examples of how you write, for voice.
Instagram, Facebook and WhatsApp, through Meta's own approved connection screen — see connecting an account for exactly what that involves.
Every conversation lands in one inbox, across every connected channel. Take over whenever you like — it steps back the moment you start typing, and it says so if it wasn't sure about something.
Nothing here needs a developer. If you can answer questions about your own business and click through Meta's own authorisation screen, that's the whole setup.